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+1 214 600 7042
Each item is made to order and customized according to your request.
You may cancel your order within 12 hours of purchase, only if production has not yet started.
Once the item has entered production or been personalized, cancellation and refunds are no longer possible.
Please contact us immediately if you wish to cancel within the allowed period.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr