Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Each item is made to order and customized according to your request.
You may cancel your order within 12 hours of purchase, only if production has not yet started.
Once the item has entered production or been personalized, cancellation and refunds are no longer possible.
Please contact us immediately if you wish to cancel within the allowed period.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr